Website FAQ

Office Hours: September and October, Tuesdays and Thursdays 2:30-3:30 p.m. Lower School Room 10. 

How do I stay in touch with King School?

Click on the button below for a comprehensive overview of the different technologies, platforms and processes available to you.

HOW TO STAY IN TOUCH

What is my community login username and/or password? How do I change it?

CURRENT STUDENTS: Access the master password reset to reset your master password.

NEW STUDENTS (MS-US): You will be provided with your King School email address and master password for website, email and other King technology access at the start of school. Upper School students can click here for instructions. 

FACULTY & STAFF ON CAMPUS: If you are on campus, please follow the directions on the Faculty & Staff Password Reset page.

FACULTY & STAFF OFF CAMPUS: If you are off campus and need to reset your password, please contact the IT Helpdesk

Parents

Step 1: From the King Website, on the top right hand corner of your screen, click on “Community Login”

Step 2: Under the label "Forget Password, Change Password or New to King School?" please follow the directions listed. For step-by-step directions with screenshots to guide you, please see below. 

If this is your first time logging in to Community Login, you will need to create a password to link your "MyKing" Account to your "Parent Portal."

If you forgot your password to either the Parent Portal or MyKing, please follow the same steps below.

  • Step 1: Click on the blue button below and a new window will open. Click on “Forgot password or First time Logging in”
  • Step 3: Enter the email you have on file with King School and check the boxes labeled Username and password.
  • Step 4: You will receive an email asking you to reset your password.
  • Step 5: Using your username (i.e. jsmith) and the password you just created, you will be redirected to the MyKing.

Create a Password or Forgot Password

Please note: If you have any questions or for additional help with login, please review the Parent Portal FAQ. If you still have questions, email databaseadmin@kingschoolct.org

Step 3: Click “Forgot login or First time logging in?”

Step 4: Enter the email you have on file with King School and check the box for “password” then click “Send.”

Step 5: You will receive an email with a link that prompts you to create a password.

Step 6: Create a password.

Step 7: You will be redirected to Login to MyKing. Use the username and the password you just created. These credentials should be used for accessing both the Parent Portal and MyKing. There are buttons to login to both the Parent Portal and MyKing on the Community Login page. 

How do I get started as a newly enrolled family?

We have a parent portal on our website that helps you get easy access to everything you need including completing your enrollment forms. Please follow the steps below to get started.

Step 1: Activate Your Community Login Account

Step 1: Click here or the button below, then a new window will open.
Step 2: Enter your Parent Portal username and click "Next"
Step 3: Then, click on “Forgot password or First time Logging in”
Step 4: You will be asked to create a password (it can be the same as your current password for the Parent Portal)

If you do not receive an email, please email databaseadmin@kingschoolct.org

Step 2: Access the Parent Portal

Click Community Login (this button located at the top of each King School website page for future reference). Click on Log-in to Parent Portal. Once you have arrived at the login page, enter your username and password to enter.

Step 3: Complete Enrollment Forms on New Family Checklist

Once you are logged into the parent portal you will land on the parent portal homepage. In the "Looking Ahead" section, click on the grey box titled "2019-2020 New Family Enrollment Checklist". Here you will find all of the items you need to complete.

Who do I contact for help?

CLASS PAGES/GROUP PAGES/HOMEWORK/GRADES: For help with any pages that live within this environment please contact:

  • Lower School: Your child’s homeroom teacher
  • Middle School: Your child’s Middle School Dean of Students, Ben Magdison at bmagdison@kingschoolct.org
  • Upper School: Your child’s class teacher or Academic Dean, Ted Parker, at tparker@kingschoolct.org

SmartTuition: Contact Denise Magalnick at dmagalnick@kingschoolct.org

EMAIL, MyKING, PROFILE, LOGIN OR CONTACT INFORMATION: databaseadmin@kingschoolct.org


WEBSITE: For general website related questions that live within this environment, contact the webmaster at webmaster@kingschoolct.org

NAVIANCE: For assistance with Naviance, please contact Jaclyn Svensson at jsvensson@kingschoolct.org


OMNEXIS (COLOR SCHEDULES): Contact Ted Parker at tparker@kingschoolct.org


MAGNUS: Visit the Health Service Section for information on contacts related to Magnus.


2XVOL COMMUNITY SERVICE: Contact Karen Raidt at kraidt@kingschoolct.org

Parent Portal FAQ

What information is available in the portal?

After logging into our site by using the Community Login, you will be directed to "login to portal" based on your relationship to the school (Ex. Parent, US Student, MS Student, Faculty/Staff). The information found in these portals varies but generally they contain school, grade or student specific information. Information within these portals are personalized to you specifically, which is why you need to login to access this information.

Below are a few examples of resources available in the Parent Portal

  • Link to Magnus Health
  • Community Directory
  • Enrollment/Re-Enrollment Forms
  • Access to Color Schedules
  • Course Selection Materials/Summer Assignments
  • Links to Past Newsletters
  • After School Enrichment & Care information & permission forms
  • College Counseling Resource Center
  • Senior Projects Information
  • International Travel itineraries & permission forms
  • King Cares Service Club information & permission forms

How do I log in to the Parent/Student/Faculty Portals?

Click the Community Login button located in the top section of the website. Once you have arrived to the login page, enter your username and password in the designated area to gain access to the Community Portals. If you are new to King School or have forgotten your login credentials please refer the section labeled "Forgot Password or New to King School"

How do I update (or hide) my contact information?

Parents are able to easily update their contact information on file with the school as well as what is listed in the online community directory within the Parent Portal. Please note, after you submit changes on the website it takes up to 48 hours for the contact information to update on other technologies feeding from the King Site, including Magnus and the King App.

  • First, login to the Parent Portal. Once you have logged in, click on the "Profile" button in the upper left hand corner
  • This will bring you to the "Profile" tab that houses your account contact information

Change your current address, email or phone number

  • Scroll down to the "Address" or "Contact Information" sections of the Profile tab
    • Click the "Pencil" icon to edit information
    • To remove contact information completely, click the grey "X" button
    • You can also add contact information by using the green "+" icons
  • When you have completed your changes, be sure to click the green "Update Profile" button in the lower right hand corner of the Profile tab.
  • Please note, if you change your mobile phone number, you must opt-in to receive text notifications for delays and closing information. To learn how, please see the question below, "How do I opt-in to the King text notification system?"

HIDE ONLY CERTAIN INFORMATION FROM DIRECTORY

As a default, your contact information is available to other parents as well as King Faculty & Staff within the online Community Directory. Only members of the King Community have access to the Community Directory within the website portal pages. If you would like to hide certain information (Ex. Address) from the online Community Directory click on the word next to the contact information you would like to change. For Address click the word "Home", for Email click the word "Email" and so on for the contact details you would like to hide.

Next you will see a pop-up box, which will allow you to select "Override: Hide From Everyone" which will remove that particular contact item from the online Community Directory. Please note, if you would like to hide more than one item (Ex. Address and Mobile Phone) you will need to repeat this process for each contact item.

Be sure to click the green "Update Profile" button before exiting the screen.

Change your First Name, Last Name, or indicate a nickname

If you would like to update your first name, last name or indicate a nickname for yourself or your child, please email databaseadmin@kingschoolct.org.

I'm Faculty & Staff and a Parent, how do I see both Portals?

If you have a dual role within the school (Ex. Faculty or Staff member and a King Parent), you have access to both Faculty & Staff and Parent portals. After you login to the Community Portal, you will default to the Faculty & Staff portal. To access the Parent Portal, select "Portals" in the red bar at the top of the page. The dropdown menu will allow you to select the Parent Portal.

How do I update my health records through Magnus Health?

King School has partnered with Magnus Health to store, collect and manage all of your child’s health in one secure online location. Magnus Health allows King to ultimately provide more efficient and consistent health care services. Magnus Health is available after logging into the parent portal from the grey button on the homepage. 

If you have any questions, visit the Health Service Section for information on contacts related to Magnus.

How do I create a shortcut to the Parent Portal on my mobile phone?

iPhone:

  1. Open Safari. 
  2. Navigate to the website you want to save to your home screen: www.kingschoolct.org/login or any specific portal page. Make sure you visit the exact page you want to open.
  3. Tap the Share button at the bottom of the page.
  4. On the bottom row of icons, scroll over until you see Add to Home Screen and tap this.
  5. On the next screen, choose a name for the link on your home screen. You’ll see the link so you can confirm it, as well as the site’s favicon that becomes its “app” icon.
  6. Now just tap the new app on your home screen, and it will open the website in its own navigation window, independent of Safari.

Android:

  1. Open Chrome.
  2. Navigate to the website you want to save to your home screen: www.kingschoolct.org/login or any specific portal page. Make sure you visit the exact page you want to open.
  3. Tap the menu icon at the top-right and then tap “Add to home screen.” Other browsers have similar functions. In Firefox it’s pretty much the same process except the feature is called “Add Page Shortcut.”
  4. Now just tap the new app on your home screen, and it will open the website in its own navigation window.

How do I opt-in to the King text notification system?

One of the ways that we notify families of a school closing or delay is through text message. You must be opted-in to receive these messages. Please follow the steps below to opt-in to receiving text messages from King School.

Please note, if you change your phone number, you will need to opt-in again using the new phone number.

Step 1: Confirm your current cell phone number is in your profile on the Parent Portal webpage.  The information in your parent portal profile is the same information displayed in the online Community Directory.

  • If your cell phone number is listed correctly, proceed to Step 2. If it is not listed correctly, please read the information below under “I need to update or list my cell phone."

Step 2: Text the phone number 87569 with the message, “Yes.”  By texting "Yes," you are opting in to our text message system. You should receive a reply that says, “You are subscribed with King School. Text STOP to cancel or HELP for information.” If you receive the reply, then you are all set. If you do not receive the confirmation, please email databaseadmin@kingschoolct.org

 

I need to update or list my cell phone

Step 1: Please update your profile as needed in the parent portal. For instructions on how to update your contact information, please see the website FAQ under “How do I update (or hide) my contact information?” If you have questions on updating your profile, please contact databaseadmin@kingschoolct.org.

Step 2: Once your phone number is updated, please wait 48 hours, then text the phone number “87569” with "YES."

  • By texting "Yes," you are opting in to our text message system. You should receive a reply that says, “You are subscribed with King School. Text STOP to cancel or HELP for information.” If you receive the reply, then you are all set. If you do not receive the confirmation, please email databaseadmin@kingschoolct.org

MyKing: classes, assignment, grades and Smart Tuition

What information is available in MyKing?

MyKing is designed especially for our parents, students, and Staffulty. You will be able to see your child’s schedule, class pages, assignments, report cards, re-enrollment contracts, and US GPA and Score Profile. You also use MyKing to pay tuition through SmartTuition.

How do I access MyKing?

The login to MyKing is always available from the Community Login page as well as the Parent Portal by clicking on the “Login to MyKing” button, then use your Parent Portal credentials.

How do I check my child’s schedule?

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: On the top left hand corner click on “Children” then Choose your child’s name. (If you have multiple children enrolled at King, you should be able to see all of their names.)

Step 3: Click on the “Schedule” tab to see your child’s schedule for the week. You can also click “View Full Schedule” underneath the tab, if you want to see information for more dates.

How do I check my child’s progress (interim report cards or report card)?

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: On the top left hand corner click on “Children” then Choose your child’s name. (If you have multiple children enrolled at King, you should be able to see all of their names.)

Step 3: You will land on the “Progress” tab information

Step 4: Look for a box that says "Performance," in which you will find hyperlinks to any live report cards for the current year.

How do I see my child’s class pages or bulletin board (each course/subject)?

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: On the top left hand corner click on “Children” then Choose your child’s name. (If you have multiple children enrolled at King, you should be able to see all of their names.)

Step 3: Click on the class for which you’d like information.

Step 4: For each class, you will be able to view the bulletin board, topics, and roster information.

How do I check assignments?

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: On the top left hand corner click on “Children” then Choose your child’s name. (If you have multiple children enrolled at King, you should be able to see all of their names.)

Step 3: You will see a list of courses. Click on the course name.

Step 4: Click on the “Assignments” tab.

How do I see my child’s grade/division pages?

Lower School is using "Groups" to communicate information from Amy Vorenberg, Head of Lower School.

Middle School is using "Groups" to communicate information from the Grade Level Team Leaders.

Upper School is not using "Groups" at this time for Parents.

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: Click on “Groups” on the top navigation bar. Then, choose the one you would like to read.

How do I access my Smart Tuition Account?

New Parent instructions

Please click here for Smart Tuition enrollment instructions. 

Current Parent Instructions

(For those who already have a Smart Tuition Account)

Access to your account is available after you've enrolled in Smart Tuition and King and has approved your account. SmartTuition is accessible after logging into MyKing. If you have trouble accessing your account, please contact databaseadmin@kingschoolct.org

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: You will land on the "Resources" tab.

Step 3: Click on the "Smart Tuition" title. You will automatically be logged into your account. 

How do I choose courses or view course recommendations as a returning MS or US King family?

Using our MyKing system students with their parents may access the personalized Course Requests page (you are emailed each year once this become available). There, our faculty have already recommended courses for next year. The faculty have made their recommendations based on performance and skill development to date in their current classes.  

Login to MyKing from the Community Login page to get started. 

 

Middle School

Click here for step by step instructions. Parents should select the Request or "+" button to confirm these recommendations. Rising Grade 8 parents may choose from the Performing Arts elective offerings that are available. Please do this together as a family. Please contact Ben Magdison if you have questions. 

Upper School

Students and parents may turn recommendations into requests and may choose elective offerings that are available according to the student's grade level and prerequisite courses. Please do this together as a family.

Start with the Course Request Guide, organized by grade level, which combines general academic advising (including how many courses to request), requirements, course sequencing, technical instructions, important procedural notes, and links to summaries of all the elective courses available. For your convenience, the same guide is also embedded atop the Course Requests page in MyKing.   

Summer Institute
As you plan, keep in mind our Summer Institute, where students may take courses for enrichment, to fulfill graduation requirements, or to accelerate their program of study in Visual Arts or Mathematics. (Incidentally, if you are planning to use the Summer Institute to advance in Mathematics, please contact Ted Parker; MyKing will not allow you to request a course for next year if you're not already enrolled this semester in the prerequisite).

Use Your Team!
Your advisor, your teachers, your Grade Dean (especially for students in Grade 8), the College Counseling Department (especially for students in Grades 9-11), and I are all available to assist with course requests. As Ms. Sadlowsky says, "Do not worry [or wonder] alone!"  

How do I access files and forms completed through MyKing?

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: Click on your own name in the upper right-hand corner and select "Files & Forms."

Step 3: Add a checkmark to "Show additional Forms'."

Step 4: Click on the forms you would like to view. 

How do I access MyKing from my mobile device and create a shortcut?

iPhone:

  1. Open Safari. 
  2. Navigate to the website you want to save to your home screen: kingschoolct.myschoolapp.com  
  3. Tap the Share button at the bottom of the page.
  4. On the bottom row of icons, scroll over until you see Add to Home Screen and tap this.
  5. On the next screen, choose a name for the link on your home screen. You’ll see the link so you can confirm it, as well as the site’s favicon that becomes its “app” icon.
  6. Now just tap the new app on your home screen, and it will open the website in its own navigation window, independent of Safari.

Android:

  1. Open Chrome.
  2. Navigate to the website you want to save to your home screen: kingschoolct.myschoolapp.com 
  3. Tap the menu icon at the top-right and then tap “Add to home screen.” Other browsers have similar functions. In Firefox, it’s pretty much the same process except the feature is called “Add Page Shortcut.”
  4. Now just tap the new app on your home screen, and it will open the website in its own navigation window.

How do I schedule Parent Teacher Conferences through PickATime?

Step 1: Login to MyKing from the Community Login page using your Parent Portal credentials.

Step 2: You will land on the "Resources" tab.

Step 3: Click on the "Pick A Time" title. You will automatically be logged into your account. 

You will then be taken directly to the scheduler.

Scheduling 

If you have a child in more than one division, you will see a drop down menu to choose to toggle between divisions. 

Step 1: Each colored square represents an available meeting time. The legend shows you which teacher corresponds to which color, and the times increase as you go down the page. (Note: you will not see all of the teachers at your school, just the set of teachers that your children have classes with.) 

Step 2: Click on a square to book that time. 

Step 3: Click "Create Appointment".

• At any time you can click on "printable schedule" and print the resulting web page to get a hard copy of your schedule. You will also have the option to email your schedule to yourself. 

• If you want to make changes to your schedule, you can log in at any time through MyKing. 

• Click on “Your Schedule” to display and hide your appointments. There will be links to change the time or cancel the appointment. 

Please Note: if you would like to make an appointment with a teacher that your child does not have a class with, you will need to contact your child's homeroom teacher or advisor.  For technical issues, please contact databaseadmin@kingschoolct.org.

King Website Questions

Where did that page (or document) go?

In general, we try to keep information that is specific to current families password protected in the portal areas. Please review "What information is available in the portal" for a list of items included in the Parent Portal.

If you are having trouble locating a specific file or webpage please contact webmaster@kingschoolct.org.

How do I filter Calendars?

If you are viewing a calendar that combines events from various categories (Ex. School Calendar) you can use the "Calendar Tools" to remove calendar categories that do not apply to you. This personalizes the view of the calendar, so when you return to the page the calendar will only display the categories you have selected.

First, you should login to the website to ensure that the "Calendar Tools" you select are saved. If you update the calendar tools without being logged in, the next time you clear your browsing history, your preferences will be lost.

Next, navigate to the calendar you would like to filter.

Scroll down the page to "Calendar Tools" and uncheck unnecessary calendar types. Then click "Update Calendar".

How do I sign up for Calendar alerts?

If you would like to subscribe to a calendar(s) to receive alerts or reminders about upcoming events, click the orange "Alerts" button in the upper right hand corner of the calendar you are interested in.

This will open up a pop-up box where you can select which calendar you would like to subscribe to. Be sure to adjust the reminder settings, circled below, to indicate when you would like to receive the alert (Ex: 30 Minutes Prior, 1 Day Prior, etc.)

 

When you are finished, click "Update Settings"

*To manage your subscriptions and/or add text functionality, please see the "How do I update my alerts?" question below.

How do I add calendar categories (ex. Athletic Team or Lower School Events) to my calendar?

You can export an entire calendar (Ex. Girls Varsity Soccer or Lower School Calendar) to your personal calendar (Ex. Outlook, Gmail, Apple Devices) by following the instructions below.

OBTAIN THE iCAL FEED

  • First, navigate to the athletic team page or school calendar for the schedule you would like to export. Then, click on the grey "RSS" button in the upper right hand corner.

  • Next, a pop-up will appear that lists all the teams/calendar options. Select the team/calendar you would like to export, then hover over the green "iCal" button.
  • This will expose several options for how to export the calendar
    • For Gmail, select "Get Google iCal URL"
    • For Outlook or iCal (Apple Devices) select "Get Standard iCal URL"

  • The pop up box will now generate a URL. Copy it and proceed to the next step for either Gmail, Outlook, iCal below.

GMAIL

  • Navigate to your gmail calendar. Click on the Plus symbol next to "My Calendars" then select "From URL".
  • Paste the ICAL URL into the field box and then select "Add Calendar." Now your personal calendar will be synced with the calendar you selected.

OUTLOOK

If you would like to sync a King calendar with Microsoft Outlook, the process depends on which version of Outlook you are running. Please refer to the instructions for linking your Outlook calendar using an iCal feed.

iCAL (APPLE LAPTOP OR DESKTOP)

  • Open the iCal application on your Apple device. Click on "File" then "New Calendar Subscription"
  • Paste the URL into the field box and select "Subscribe"

iCAL (IPHONE OR IPAD)

  1. On your iPhone or iPad, click on "Settings"
  2. Tap on "Calendar"
  3. Tap on "Accounts"
  4. Tap "Add Account"
  5. Tap on "Other"
  6. Tap on "Add Subscribed Calendar"
  7. Paste or type the ICAL URL into the field
  8. Tap the "Next" button
  9. Tap the "Save" button

How do I sign up for News alerts?

Signing up for News alerts is very similar to signing up for Calendar alerts. First, click on the orange "Alerts" button in the upper right hand corner.


This will prompt a pop-up box that will allow you to select the News Categories you are interested in subscribing to. When you are done selecting categories, click "Update Settings." Now, you will receive an alert via email (or text message you have that functionality enabled*) each time a story is published to your selected categories.

*To manage your subscriptions and add text functionality, please see the "How do I update my subscriptions?" question below.

How do I update my alerts?

  • To update your news or calendar subscriptions, first login to your portal area.
  • Next, click on the "Profile" button located under the "Account" module in the upper left hand corner of your portal page.
  • Next, click on the "Subscriptions" tab.
  • Once you are in the "Subscriptions" you can remove alerts/subscriptions for news or calendar categories by clicking the red "x" buttons, circled below.
  • Here you can also add a cell phone number, if you would like to receive text rather than email alerts.

King School App Questions

What is included in the King School App for iPhone and Android?

The app includes:

  • Calendar events
  • Community directory 
  • Access to athletics information
  • Links to school news, photos, King social media accounts, and frequently used King website pages

You’ll be able to:

  • Find, call or email parents, students, and staffulty contact information directly from your device in the community directory
  • Review athletic event details, including opponents, game results, plus more.
  • Browse calendars for information about upcoming events. Filter calendars to see the events most relevant to your interests and save your filter preferences for subsequent use. 

The information presented in the app is drawn from the same source as the King School website. Privacy controls restrict access to the community directory only to users who are logged in within the app. 

How do I download the King School App?

If you already have the King School App, you will see a notice on your phone or within the app store that indicated you need to update your app. 

Download App for iPhone

Download App for Android

How do I search for community members by role, grade, town or name through the community directory?

Step 1: Please make sure you are logged in using your parent portal credentials on the homepage of the app. This part of the app is only accessible by logging in for privacy reasons. 

Step 2: Click on the “Directory” link on the bottom of the app. To search, first you must choose a role (Faculty & Staff, Parent, Student, Board Member, Coach). Then, you can either browse by scrolling on your screen or use the search feature to find a name, town, or class year (i.e. 2020, 2032).

How do I set-up alert and subscriptions?

To set up alerts and subscriptions, please do so via our website. To learn how, please see the website FAQ above.

If you have additional questions or website feedback, please email databaseadmin@kingschoolct.org.